ABOUT:
Serving people with disabilities shouldn't be confusing, but there are many issues that people new to serving customers with disabilities should understand. This seminar will teach you about laws that protect people with disabilities, etiquette and rights, communication techniques, assistive technology and physical accessibility issues.
LEARN ABOUT:
- The laws protecting people with disabilities
- Etiquette and tips for interacting with people with disabilities
- High and low tech assistive technology
- Removing barriers in existing buildings and facilities
PRESENTER:
Peter Berg is the ADA Technical Assistance Coordinator for the Great Lakes ADA & Accessible IT Center located at the University of Illinois at Chicago. He has conducted trainings for a wide range of audiences, including Federal agencies, State and local governments, private employers and for profit and non-profit businesses. Peter serves as the Co-Chair of the Chancellors Committee on the Status of Persons with Disabilities at the University. He has been appointed by the Vice-Chancellor of Human Resources to serve on a task force charged with creating a Disability Resource Center that would serve students, staff, faculty and visitors with disabilities at the University.
Date/Location:
RFW, Inc.
1302 Mendota Street, Suite 200,
Madison WI 53714-1024
or FAX to: 608-244-9097.
Cancellations received 6 or more days before the seminar will be subjected to a 50% service charge. No refunds will be given for cancellations made after this time. Substitutions will be accepted.